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Fair recruitment
Fair recruitment and alignment with the RAL quality seal.
IndoMedCare aligns its recruitment processes with the applicable legal requirements and with the principles of the quality seal “Faire Anwerbung Pflege Deutschland”. These include reliable information, transparency, voluntariness, respect for international standards and the employer-pays principle.
What fair recruitment means to us
Seven commitments to nursing professionals.
For the recruitment of internationally qualified nursing professionals, the following applies at IndoMedCare without exception:
No fees
Nursing professionals do not pay IndoMedCare any recruitment or placement fees.
No deposits
No deposits, security payments or comparable payments are required as a condition of recruitment, entry or employment.
No passport retention
Passports and other original documents are never retained as security.
No unlawful clauses
Unlawful repayment, penalty or binding clauses are not agreed with recruited individuals.
Information in good time
Essential information is provided in writing, in good time and in an understandable form.
Meeting before contract
Before an employment contract is signed, the nursing professional has the opportunity to meet the future employer in person or online.
Complaints without disadvantage
Complaints can be submitted without fear of disadvantage and are handled confidentially.
Complaints channelInternational standards
The standards we measure ourselves against.
Our work is guided in particular by the WHO Global Code of Practice on the International Recruitment of Health Personnel, internationally recognised human rights standards and the ILO principles of fair recruitment. Before active recruitment begins, we review the applicable legal requirements and relevant international safeguard provisions.
- WHO Global Code of Practice – recruitment only where it is internationally permissible
- ILO core labour standards and ILO General Principles and Operational Guidelines for Fair Recruitment
- UN Guiding Principles on Business and Human Rights
- Legal and quality-seal-related requirements in Germany
Quality seal “Faire Anwerbung Pflege Deutschland” (RAL-GZ 912)
The currently applicable 3rd edition of the quality and testing provisions covers the recruitment of internationally qualified nursing professionals. The 4th edition is still under development. A statutory extension of the scope to applicants seeking vocational nursing training is planned from 1 January 2027.
From 2027, IndoMedCare will also align the recruitment of trainees with these principles; it is already preparing its processes and regularly reviews its documents and procedures against the applicable requirements.
Transparency for audits
Publicly accessible – as the quality seal intends.
We publish these contents so that candidates, employers and audit bodies can follow how we work at any time.
Policy statement
Our binding principles of fair recruitment – in German and English.
ReadInformation brochure
“Faire Anwerbung Pflege Deutschland” – unmodified, in the relevant languages.
DownloadProcess description
The ten stages of recruitment, published in line with Indicator 3.1.1.
ViewComplaints channel
Easily accessible, confidential, with named contact persons.
OpenOur General Terms and Conditions, recruitment agreements, internal human-rights risk management and evidence relating to the service chain are not public, but are made available to contracting parties and audit bodies in good time and in an appropriate form.
Let’s talk about your staffing needs.
Tell us about your institution and your open positions or training places. We will respond personally and outline realistic next steps.