Home/Complaints & feedback
Complaints channel
Complaints and feedback – confidential and without disadvantage.
Open communication is an essential part of fair recruitment. Nursing professionals, trainees, employers, training providers and other parties involved may submit complaints or concerns confidentially to IndoMedCare.
How we handle complaints
Maximum three weeks
Complaints are documented and generally processed within a maximum of three weeks. If a final resolution is not possible within that period, we provide an update on the current status and the next steps.
No disadvantage
No person may be disadvantaged because they have raised a complaint or concern. Complaints are handled confidentially.
Independent bodies
The possibility of additionally contacting authorities, advisory bodies, employee representatives or other independent bodies remains unaffected.
Contact persons
Dr. Lijo Jose Vattoly
Managing Director · Specialist in Internal Medicine and Nephrology
Dr. Alina Mary Antony
Contact person for complaints and fair recruitment
You can also write to us by post: IndoMedCare GmbH, Roggenweg 8, 25785 Nordhastedt, Germany.
Submit a complaint or concern
This form opens an e-mail in your own mail client addressed to info@indomedcare.de. No data is transmitted through this website. You may also submit a complaint anonymously by post.